During therapy, clients work one-on-one with a licensed mental health provider in a safe, caring, and confidential environment.  During the therapy process, your therapist will assist you in exploring your feelings, beliefs, and behaviors.  Clients utilize therapy to work through life challenges and better understand themselves and others.  Therapy is utilized to set personal goals and work towards promoting healthy change. 

Amanda is well-versed in assisting clients with a variety of presenting issues including the following:

• Alcohol and substance use

• Anger management

• Anxiety

• Athletic/sports performance

• Bipolar Disorder

• Body image issues

• Career concerns

• Chronic health and medical issues

• College adjustment

• Communication/boundary-setting

• Depression

• Divorce

• Eating disorders and disordered eating

• Family conflict

• Fertility and family planning

• Gender identity

• Grief and loss

• Life transitions and changes

• Panic episodes

• Perfectionism

• Pregnancy/postpartum issues

• Relationship issues

• School/academic problems

• Self-care

• Self-esteem and confidence

• Self-harm

• Sexual abuse/assault

• Sexual health

• Sexual identity and orientation

• Sleep disruption 

• Social anxiety

• Stress management

• Suicidal thoughts

• Trauma/PTSD

All therapy services are provided virtually via a secure online platform (Telehealth by Simple Practice). Telehealth sessions are able to be provided for clients who are physically located in the state of Indiana at the time of each session.  Clients will need to have high speed internet access and a confidential location. 

Why Telehealth?

For individuals who have difficulties finding time in their busy schedule, the convenience and flexibility of online therapy makes this a great option.  Because you are able to have sessions in a private area of your choosing and will not need to commute to and from sessions, you can be more efficient with your time.  Whether you decide to sit at a park, in your office, or in your bedroom, it's up to you.  Wherever you choose to be during your sessions, know that you will receive the same professional support and assistance through online therapy as you would for in-person services.  

Mental Health Services and Fees:

All services are provided virtually (Telehealth) via a secure online platform.

• Initial/Assessment Session (45 - 60 minutes): $300

• Individual/Family Therapy Sessions (15 - 60 minutes): $220

• Consultation/Coaching Sessions: $220

• Case Coordination/Management: $200/hour- $220/hour

• Late Cancellation/Missed Appointment: $100

Concierge Approach Benefits:

• Direct Access to Amanda (Text, Call, and/or Email)

• Prompt and Timely Responses (Same Day/Next Day; Weekends and Evenings)

• Personalized Sessions and Plan

• Convenient TeleHealth or Phone Sessions

• No Session Limits

• Smaller Caseload for Easier Access and Scheduling

• No Busy Waiting Room

• Clear and Predictable Costs for Services

• No Personal Information Shared with Insurance/Third Parties (Unless Requested)

• No Diagnosis Required

Payment and Insurance:

In order to provide the best care, Thrive Counseling Services is a fee-for-service provider and does not bill insurance.  Clients have the option of private/self-pay or can choose to use their out-of-network insurance benefits.  All clients are welcome to utilize their Health Savings Account (HSA) or Flex Savings Account (FSA) benefits to pay for sessions.  

A credit, debit, HSA, and/or FSA card is required to be on file prior to the first session and throughout the client's time engaging in services.  With the client's authorization, the card will be charged following each session. 

Private/self-pay: See Standard Notice: Right to Receive a Good Faith Estimate of Expected Charges Under the No Surprises Act under Services and Fees page.

For individuals wanting to utilize their insurance benefits, Amanda can provide you with a Statement for Insurance Reimbursement form (also known as a "Superbill") that she can guide you in submitting to your insurance company.  Your insurance company will then reimburse you directly based on your out of network benefits plan.  Some insurance plans provide no mental health benefits while others cover a large percentage of the fee, which is completely dependent on your individual insurance plan.  Each client is encouraged to verify and familiarize themselves with their mental health benefits before starting services. 

GUIDANCE ON OBTAINING OUT-OF-NETWORK REIMBURSEMENT:

1. Contact your insurance company by using the number on the back of your insurance card.  Ask the following questions:

• Do I have mental health insurance benefits provided via Telehealth?

• What are my out-of-network benefits for mental health provided via Telehealth? 

• What is my out of network deductible and has it been met?

• How much of my therapist's fee will be applied to my deductible? 

• What is the recommended process for submitting the Statement of Reimbursement form provided by my therapist

2. You will meet with your therapist for a session, then pay the session fee (See Services & Fees). Your therapist will send you a Statement for Insurance Reimbursement form on your client portal, which will include all of the necessary information your insurance will need to process your claim.

3. Submit this form to your insurance company as they direct.

4. The insurance company will then reimburse you directly for whatever benefit your plan provides.

Telehealth sessions are convenient and easy to join! Amanda uses a secure, HIPAA compliant online video platform by Simple Practice that clients can access using any computer, smartphone, or tablet that has video and audio capability and is connected to the internet.  Clients will receive a session reminder with a unique link to their session via email and/or text message before each session.  If joining by a phone or tablet, clients will need to download the app Telehealth by Simple Practice. 

Initial sessions are scheduled for approximately 45-60 minutes. During this time, your therapist will review new client paperwork that is completed prior to session and discuss your presenting concerns, history, and treatment options and recommendations. If you choose to continue therapy, additional therapy appointments will be scheduled during your initial session. Ongoing therapy sessions typically last 45-60 minutes, but can be shorter if needed.  

Initially, therapy is typically recommended to occur on a weekly basis to allow clients to gain momentum on addressing their presenting issues.  Once the intensity of the issues you're addressing has decreased, both you and your therapist will discuss options for decreasing the frequency of sessions. The duration of therapy is determined by a variety of factors, including the type, severity, and nature of the presenting problem and each client's response to treatment. Therapy can last as long as needed to reduce or eliminate the problem, which can range from a few sessions to years.  

Research indicates that one of the most important factors impacting a client’s response to therapy is the relationship between the therapist and the client. If you don’t feel safe or understood or don't have a good connection with your therapist, then you likely won't benefit as greatly from therapy services with that clinician.

Additionally, prior therapy experiences may not have been helpful if you felt your expectations were not met. It is important to discuss your expectations with your therapist early on and be honest with them about whether or not you feel your expectations are being met throughout the therapy process.

Amanda understands that for clients to feel comfortable talking about private and revealing information, they need a safe place to talk about anything they'd like, without fear of that information being disclosed outside of session.  Amanda takes the privacy of her clients seriously and will not disclose information without obtaining prior written permission and having a discussion with her clients.

It is important to note that there are some exceptions required by law to this rule, which are listed in the HIPAA Notice of Privacy Practices form that she will review with you during the initial session.  

Below, you will find a list of the most common exceptions to confidentiality:

• Suspected abuse or neglect of a child, dependent adult, or elderly individual. 

• If a client is threatening serious bodily harm to themselves or to another person. The provider is required to take actions to protect the client and anyone else that may be in harm's way.

• Through a court order.  A court can order the release of mental health records or order a provider to testify in court.

• If a client plans on using their insurance.  In some cases, insurance companies require us to send them a diagnosis, treatment goals, and how we plan on making progress towards those goals.

If you ever have questions or concerns about confidentiality, please be sure to ask your therapist.

Amanda understands that illness and other unforeseen events are inevitable. If you need to cancel and/or reschedule your appointment, please call, message, or email her directly at least 24 hours before your scheduled appointment time. Cancellations received with less than 24 hours notice may incur a late cancellation fee. 

Amanda understands that it is important for children to be in school.  She also understands the importance of your child's mental health and makes it a priority to help your child be a student who is functioning well able to achieve their full potential. If your child is experiencing issues such as panic episodes at school, suicidal thoughts or self-harming, or dealing with an eating disorder, prioritizing addressing these areas will be crucial to their safety and well-being.  As with other professional appointments, there will be times when therapy appointments will need to be made during the school day.  Amanda can provide a note to confirm this as an excused absence.

Amanda cannot prescribe medication and does not provide medication management services. If medication is recommended or something you're interested in considering, she can provide you with information regarding the medication consultation process and assist you in identifying a prescriber (primary care provider, psychiatrist, or nurse practitioner) to discuss medication options for you.